Services

ARA logoARACollaboration & Networks

Services

Expertise from design
to daily operation.

Collaboration and network services shaped around the needs of your organisation, with clear communication at every stage.

01 / Collaboration

Keep your people connected.

Consultation, solution design, implementation and support for Cisco collaboration and unified communications environments.

  • Enterprise voice and call control
  • Video communication and conferencing
  • Messaging, presence and collaboration applications
  • Contact centre environments
  • Configuration reviews and troubleshooting

Each engagement starts with your requirements and existing environment so the proposed scope is clear.

Contact centre collaboration environment
Network equipment connected with Ethernet cabling

02 / Networks

The foundation behind every connection.

Network consultation and routing and switching services, from design decisions to configuration and operational support.

  • Requirements and network design consultation
  • Routing and switching implementation
  • Device configuration and deployment support
  • Network troubleshooting and ongoing support
  • Technical knowledge transfer

How we work

A clear path from problem to progress.

01 / DISCOVER

Understand

Discuss your objectives, current environment, users and constraints.

02 / DESIGN

Plan

Define the proposed solution, scope, responsibilities and implementation approach.

03 / IMPLEMENT

Deliver

Configure and implement the agreed work, with validation and handover.

04 / ENABLE

Support

Resolve issues and strengthen your team’s skills through practical training.

Start with the help you need.

Planning a new deployment?

Share your business objectives and technical requirements. We can discuss consultation, design and implementation support.

Need support for an existing environment?

Describe the platform, symptoms, recent changes and business impact. Support scope and availability are agreed before work starts.

Want your team to become more independent?

Training can focus on core concepts, administration, configuration or troubleshooting. Explore the training paths and tell us your team’s starting point.

Let’s work through your next step.

Start with your goals, your environment and the challenge ahead.

Talk to ARA ↗
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